Frequently Asked Questions (FAQ)

1. How do I choose the right crystal for me?

Choosing a crystal is a personal journey. We recommend browsing by your current intention—such as "love," "abundance," or "emotional balance." If you are feeling drawn to a specific piece, trust your intuition! Our product descriptions include the metaphysical properties of each stone to help you find the perfect match for your needs.

2. How should I care for my handmade jewelry?

To maintain the natural luster and energy of your crystals, avoid contact with water, harsh chemicals, and perfumes. When not being worn, store your jewelry in a cool, dry place. Gently wiping the stone with a soft, dry cloth is the best way to keep it clean.

3. How do I cleanse the energy of my crystal jewelry?

Crystals are natural energy conductors. You can cleanse your jewelry by placing it under moonlight overnight or using sound frequencies. Avoid using salt water or harsh chemical cleaners, as these can damage the surface of natural gemstones like Nanhong Agate or Rutilated Quartz.

4. What is your return and exchange policy?

Each piece of jewelry at Welucklives is uniquely handcrafted. Due to the personal and energetic nature of our crystals, all sales are final. We do not offer returns or exchanges. We encourage you to carefully review the product images, size guides, and descriptions before completing your purchase to ensure the item is the perfect fit for you.

5. How long will it take to receive my order?

We take pride in the meticulous creation of your handmade pieces. Please allow 7-14 business days for us to prepare your order for shipment. Once shipped, you will receive a tracking number via the email address you provided at checkout.

6. Can I request a custom design?

We love creating unique pieces for our community! If you have a specific intention or gemstone combination in mind, please reach out to us via [WhatsApp +852 63914345] to discuss availability and pricing for custom commissions.